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Privacy Policy

At TapMate, we prioritise the protection and confidentiality of your personal information. This policy, together with our Terms of Use and related documents, outlines how we collect and handle the personal data you provide to us. Please take the time to review and understand our practices concerning your privacy.

Information Collection

1.1 To enhance our services, we may collect and process the following data:

Information provided by you when filling out forms on our website, Cardsync.com.au.

Records of your communications with us.

Survey responses used for research purposes (voluntary participation).

Details of transactions and orders placed on our website.

Information about your visits to our website and the resources you access.

Your profile settings.

1.2 Personal data is retained only as long as necessary, potentially archived indefinitely.

Use of Your Information

2.1 We may use your information for various purposes, both within and outside Sydney, Australia, including:

Delivering site content effectively.

Providing requested information, products, or services.

Fulfilling contractual obligations.

Enabling participation in interactive features.

Compliance with legal obligations and proceedings, including debt collection.

Notifying you about changes to our services.

2.2 Direct marketing may occur through various channels, and you have the option to opt out at any time.

Disclosure of Your Information

3.1 Your personal data is treated as confidential but may be disclosed to:

Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers.

Overseas offices, affiliates, business partners, and counterparts.

Individuals bound by confidentiality agreements.

Entities requiring disclosure under applicable laws.

Transferees or participants in our services.

3.2 We cannot control third-party use of information.

Cookies

4.1 Our website uses cookies to distinguish users and enhance functionality.

4.2 Cookies are categorized as:

  • Strictly necessary.

  • Analytical/performance.

  • Functionality.

  • Targeting.

4.3 Third parties may also use cookies, which can be managed through browser settings.

Security

5.1 Information is securely stored, including encrypted payment transactions.

5.2 While we implement security measures for data transmission, absolute security online cannot be guaranteed.

Changes to Privacy Policy

Any updates will be posted on our website, with possible notification via email.

Data Transfers

Data is primarily stored on servers in Sydney, Australia, but may be transferred to overseas offices or entities as outlined in section 3.

Your Consent and Rights

8.1 By using our services or visiting our website, you consent to the collection and use of your data as described.

8.2 Under Australian Privacy Principles, you have the right to:

  • Access and review your personal data.

  • Request corrections to inaccuracies.

  • Understand our policies and practices regarding personal data.

8.3 Contact our Data Privacy Officer at hello@tapmate.com.au for inquiries or concerns.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Melbourne, Australia. You agree to the exclusive jurisdiction of the courts in Melbourne, Australia.

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